Help & Support
Privacy Policy
Your privacy matters to us. Here's what we collect, why we collect it, and how we keep it safe.
Important notice about text messaging data
Cavalry Business Solutions (“we,” “us,” or “our”) does not share your text messaging opt-in information, including your phone number and consent records, with any affiliates or third parties for marketing, promotional or any other purpose unrelated to providing our services to you. Text messaging opt-in data is kept strictly confidential.
1. Information we collect
Information you give us
- Contact details such as your name, email address, phone number and mailing address
- Business information such as legal business name, tax ID (EIN or BN), industry, revenue and business address
- Owner and guarantor information such as date of birth, Social Security or Social Insurance number and home address
- Financial documents you upload, such as business bank statements and equipment quotes
- Your electronic signature, and records of the consents you give, including SMS opt-in records with dates and times
Information collected automatically
- IP address, browser type and device information
- How you use our website, such as pages visited
- Cookies and similar technologies (see section 6)
Communications
- Records of your questions, requests and conversations with our team
- Your communication preferences and feedback
2. How we use your information
- To review your funding request, verify your identity and evaluate your business
- To obtain business and personal credit reports, with your authorization
- To prepare, fund and service any funding agreement you choose to enter
- To contact you about your application, account and questions
- To run, secure and improve our website and services
- To prevent fraud and meet our legal and regulatory obligations
- To keep records of your communication preferences and consents
3. Text messaging (SMS) and compliance
If you opt in to text messages, we'll send messages related to your funding request and account, such as application status updates, document requests, funding notifications and customer support, as well as promotional offers about funding options. Full program details are in our SMS Terms & Conditions.
- Consent: You'll only receive text messages if you've opted in. We keep dated records of every opt-in. Opting in is never a condition of applying or receiving funding.
- Opting out: Reply STOP at any time. You'll get one confirmation message and no further texts unless you opt in again.
- Frequency: Message frequency varies with your application and account activity.
- Help: Reply HELP, call (929) 427-9363 or email subs@cavalrybusiness.com.
- Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Laws: We follow the Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL) and CTIA messaging guidelines.
SMS data protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers that help us deliver our services, such as customer support and text message delivery providers. All other uses exclude text messaging opt-in data and consent, which will not be shared with any third parties.
4. How we share information
We do not sell, rent or trade your personal information. We share it only as needed to provide our services:
- Service providers that help us operate, such as credit bureaus, identity and bank verification services, document storage, email and text message delivery. They must keep your information confidential and secure.
- Funding partners and affiliates involved in evaluating, funding or servicing your request, only with your authorization in the application.
- Legal requirements, when required by law, court order or valid government request, or to protect our rights and prevent fraud.
- Business transfers, such as a merger or sale of assets, where your information stays protected under this policy.
None of the categories above include text messaging opt-in data and consent, which is never shared with third parties other than the providers that deliver our text messages.
5. Data security
We use reasonable administrative, technical and physical safeguards to protect your information, including:
- Encrypted (HTTPS) connections for everything you submit on our website
- Access limited to team members who need your information to do their job
- Secure handling, storage and disposal of financial documents
- Breach notification in line with applicable law
No method of sending or storing information online is 100% secure, but we work hard to protect yours.
6. Cookies and tracking technologies
We may use cookies and similar tools to understand how visitors use our site, remember your preferences and improve the experience. You can control cookies in your browser settings. Turning them off may affect how some parts of the site work.
7. Your rights and choices
- Ask to see, correct or delete the personal information we hold about you, subject to legal and record-keeping requirements
- Opt out of marketing emails using the unsubscribe link, and out of texts by replying STOP
- Withdraw consent you've previously given, where the law allows
Residents of certain U.S. states and Canadian provinces may have additional rights under local law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). To make a request, contact us using the details below.
8. Third-party links
Our website may link to sites run by others. We aren't responsible for their content or privacy practices, so please review their policies.
9. Children's privacy
Our services are for businesses and adults 18 and older. We don't knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. We'll post the new version on this page with a new effective date.
11. Contact us
Cavalry Business Solutions
32 Old Slip, New York, NY 10005
Phone: (929) 427-9363
Email: subs@cavalrybusiness.com